Welcome to the Return & Refund Policy of Korvano Trading Company. This policy explains how you can return products and request a refund. Our goal is to provide a simple, fair, and transparent process for every customer.
Return & Refund Policy Overview
First, please read this policy carefully before requesting a return. It applies to all eligible products purchased from Korvano Trading Company.
Return Period
Customers can return eligible products within 14 days of delivery. In addition, please contact our support team before sending any item back so we can guide you through the return process.
Conditions
- Return the product in unused condition.
- Keep the product in its original condition and packaging.
- Include proof of purchase whenever possible.
Refund Process
Next, our team inspects every returned product. If the item meets our return requirements, we process your refund using the original payment method. However, shipping charges are generally non-refundable unless we shipped the wrong or a damaged product.
Additional Information
We value customer satisfaction and review every return request individually. Therefore, please package the product carefully before sending it back. Furthermore, keeping the original packaging and purchase details helps us verify your request more quickly. We aim to complete every eligible refund as soon as possible and keep you informed throughout the process.
Contact Information
If you have any questions about our Return & Refund Policy, please contact us:
Email:
info01@korvano.net
For more information, please visit our
Privacy Policy,
Terms and Conditions,
and
Impressum.
You can also learn more about consumer rights on the official European Union website:
Your Europe – Consumer Rights
.